Department of quality management

CONTACT DETAILS

Address: 60, Alexe Mateevici Street, Offices 210, 214, 216

OVERVIEW

The department’s tasks:

Implementation and monitoring of the Quality Management System of the Cycle I, Bachelor Degree level and the Cycle II, Master’s Degree level within the Moldova State University.

Objectives:

Monitoring of the Quality Assurance Bodies in the Moldova State University;
Development of curricula for study programmes of the Moldova State University in accordance with the European Education Area;
Quality assessment of the conditions/resources, of the process and outcome of the initial and continuing training within the Moldova State University;
Organization and coordination of the internships.

Areas of activity:

QUALITY ASSURANCE

Organisation of the Quality Assurance System;
Development of the indicators and methodology for quality assurance;
Monitoring the quality assurance process;
Development of the criteria for quality assessment;
Monitoring the activity of the Quality Assurance Committees;
Development of the internal regulations;
Coordination of the process of development of study programmes;
Coordination of the development and application of the curricular material;
Development of the conditions and internal monitoring of the external assessment.

CURRICULUM DEVELOPMENT

Defining and achieving strategic objectives of the University regarding the quality of the higher education;
Monitoring the development of the programmes of study;
Coordination of the curriculum development process for Cycle I, Bachelor Degree level and the Cycle II, Master’s Degree level;
Planning and coordination of the quality management system by including proposals from quality assurance bodies from the faculties;
Monitoring of the implementation of the documents specific for quality assurance and of the made decisions;
Development and monitoring of the implementation of the quality assurance activities and procedures;
Monitoring the development process of methodological and didactic materials (textbooks, course-books, lecture notes, methodological guides).

EVALUATION

Development and monitoring of the evaluation strategy implementation;
Providing methodological support in the development of the evaluation tools (tests);
Determining the evaluation criteria and indicators of the quality of education services;
Evaluation of the regulatory documents of the process of study (programs, curricula, didactic materials);
Providing methodological assistance regarding the implementation of quality assurance methodology;
Evaluation of the quality of the process of study/ Evaluation of the academic staff activity;
Organization and monitoring of the internal auditing process;
Assistance in the external evaluation process.

INTERNSHIPS

Development of regulations regarding the internship;
Supervision of the internship programme/curriculum development;
Organisation of seminars and conferences;
Collaboration with the internship coordinators;
Signing of contracts and establishing collaboration with internship placement companies;
Supervision of internships;
Organising pre-internship trainings for students;
Supervision of the activity of trainee students;
Assessment (organising conferences to summarise the results of internships).

STRUCTURE

HEAD OF DEPARTMENT: Lucia SAVA

Tel: + 373 67 317 317

Office 214, Central Building

Coordinates the activity of the Department in the following areas:

Supervision of the activities of quality assurances committees;
Supervision of development of normative-regulatory documents;
Supervision of internships;
Coordination of internal and external evaluation regarding the quality of educational process;
Supervision of the quality assurance process within the faculties of MSU.

Head of Curriculum Development Unit: Violeta COTILEVICI

Office 216, Central Building

Coordinates the activity of the unit in the following areas:

Providing guidance with a view to application of methodology for quality assurance;
Monitoring the process of curriculum development;
Coordinating the process of curriculum development, first Cycle, Bachelor’s degree level and second Cycle, Master’s degree level;
Providing methodological support with a view to the development of didactic-methodological works;
Monitoring the quality assurance process within the following faculties: Law; Letters; International Relations, Political and Administrative Sciences; Biology and Pedology; Mathematics and Computer Science;
Organizing and monitoring the activities of Quality Assurance Body.

Head of Evaluation Unit

Tel: +373 67 560 173

Office 216, Central Building

Coordinates the activity of the unit in the following areas:

Providing methodological support for the development of the evaluation tools (tests);
Development/proofreading of the documents specific to the quality management system at University level;
Providing methodological assistance in determining the evaluation criteria and indicators;
Providing logistical support in the process of overview of the evaluation actions, auditing and quality improvement;
Monitoring the quality assurance process within the following faculties: Psychology and Education Sciences, Sociology and Social Assistance; Economic Sciences; History and Philosophy; Journalism and Communication Sciences, Chemistry and Chemical Technology; Physics and Engineering;
Providing support for the external evaluation process.

Senior Methodologist: Margareta CHIRIAC

Tel: +373 22 241 079

Office 210, Central Building

Responsible for:

Providing methodological support in the development of the evaluation tools (tests);
Ensuring the logistical support and data processing in the evaluation of the academic staff;
Ensuring the conditions of conducting the evaluation procedure;
Drafting the curricula for graduates from previous years;
Editing and layout of accreditation reports.

Internship Coordonator: Irina CARAUȘ

E-mail: irinacaraush@gmail.com

Biroul 44, Bloc I